How to Waste a Morning in Prague

So today I had to send a letter to the IRS. Since I need it to arrive before December 23rd, I thought I would send it by courier – DHL in fact. Around 10am, I duly set out and drove the 10-minute drive to the airport where DHL have an office. I walk in to the DHL office armed with my reading glasses (their air bills use such small typeface its unreadable) and a pen…. yes, last time I was there they had no pens available! This is the Czech Republic people after all where customer service cannot be translated into the local language because it simply does not exist as a concept….. Entering the office there was what looked like a 15-year old behind the desk and on the

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